FAQ

Frequently Asked Questions

Please do not hesitate to contact us with your enquires, we are always happy to help!

Do the gowns come in other colours?

Yes, they can be made from a large range of colours. If you order two or more of the same style gown you can choose any colour from our range, free of charge. If it’s a one off dress order there is a fee to have the gown custom made. Please see us in store for the colour selection.

 

How long will it take to get my gown?

Wild Violet endevour to have your gown to you as soon as possible.
During our busy times gowns arrive in order of need, unless otherwise arranged.
Typically our gowns have a 12 week production time from date of order- though we can rush orders so don’t panic! Please don’t hesitate to call us if you have a query regarding time frames.

 

Can you do the alterations?

Absolutely! We do our alterations in house  and for very reasonable prices.  We work on them in order of need not arrival date, in our busy period it may take up to 8 weeks for completion. If you need your gown earlier then arranged don’t hesitate to contact us.

 

How can I get a matching neck tie for my partner?

At Wild Violet we offer you a complimentary matching tie with every evening gown purchased. We understand you would like your partner to be co-ordinated with your gown. If your in a bridal party we can make additional ties at a cost of $30 and even bow ties! Contact us to discuss your ideas.

 

 

Can I exchange my gown?

You can exchange your gown under reasonable conditions and provided the gown has been unaltered, unworn, and in original condition. We DO NOT supply refunds unless the garment is faulty but firstly we will endevour to repair the gown. No exchange or refund on Sale gowns or special order garments.