FAQ

Frequently Asked Questions

Please do not hesitate to contact us with your enquires, we are always happy to help!

Why are your gowns discounted so heavily?

Wild Violet are now in the process of closing down completely, including the online store. We are selling our beautiful gowns BELOW COST PRICE. Many gowns are in perfect condition and are unworn stock.

There are strictly NO RETURNS and NO REFUNDS, all dresses are sold ‘as is’

Can I try on the gowns before I buy online?

Are you hesitant to buy online? We love what we do and are passionate about helping you find the perfect gown.

We have a stockist, Labels Exposed in Watertown where you can try on all remaining styles.

Please feel free to text, call or email with any questions.

Do the gowns come in other colours?

At this time the colours you see online are the those which are available to purchase.

 

How long will it take to get my gown?

Wild Violet endevour to have your gown to you as soon as possible.

We are offering free shipping on all gowns. Parcels will be sent out once per week, if you need your gown urgently please contact me to arrange a pick up time or early postage.

 

Can you do the alterations?

Absolutely! We can advise you of a recommended alteration service.

 

How can I get a matching neck tie for my partner?

At Wild Violet we offer you a matching tie with most evening gown purchased. We understand you would like your partner to be co-ordinated with your gown, if available our ties can be purchased for only $10. If your in a bridal party we can make additional ties at a cost of $35 and even bow ties and pocket square! Contact us to discuss your ideas.

 

 

Can I exchange my gown?

No exchanges or refunds on sale items, all gowns are sold on an ‘as is’ basis.